Diploma Courses

Diploma of Accounting
Diploma of Business
Diploma of Business Administration
Diploma of Credit Management
Diploma of Customer Contact
Diploma of Finance and Mortgage Broking Management
Diploma of Human Resources Management
Diploma of Management
Advanced Diploma of Management

For accounting professionals who have completed accounting qualifications at a Certificate IV level and ready to take the next step. The course covers how to establish and operate a computerised accounting system, maintaining forecasts, financial reporting and includes covering the requirements for registration as a BAS agent.



For managers or executives looking to further your career without necessarily focussing on people management. The Diploma of Business is a qualification that allows a wide range of subject options in the Business area such as Marketing, Human Resources and Business Administration.



For managers or those looking to further develop into administrative careers this qualification has a range of subject choices within the administrative realm. Subjects could range from managing payroll, managing projects or reviewing administrative systems.



For Credit Managers, Lending Managers or Responsible Managers in Organisations offering Credit. The program covers compliance, managing risk, hardship, insolvency and policy development. Students would normally have completed a Certificate IV level qualification in financial services but this is not compulsory.



For specialist call centre managers, experienced call centre team leaders or campaign managers this course covers a range of areas including Personal Leadership, Optimising Call Centre Operations and TQM. Ideal for those who have stepped through the ranks in the call centre world or those looking to give their career a boost.



For Senior Lending staff working in a broking environment and for Brokers to assist with MFAA membership. The program covers compliance, broking skills, presenting complex loan structures and business networking.



You will learn how to apply your people skills to manage, support and resolve performance management issues, effectively manage recruitment selection and induction processes to support workforce planning goals, develop and maintain procedures and policies to ensure a productive and harmonious work environment and recognise the important role of human resources functions and activities to the achievement of organisation objectives.



For department, executive, branch or call centre managers or those looking to develop into such roles. The course explores a range of topics involved in managing people from Personal Leadership to Coaching and Planning. There are a number of electives to choose from to assist with specialising as required. Ideally suited to those who have completed Certificate IV in Frontline Management but this is not compulsory. Federal Incentives are available in some states to assist with funding this program.*



For higher level managers who are required to manage at a strategic level. This course involves looking at systems that support innovation, managing knowledge and information and contributing to organisational development. Ideally students should have completed a Diploma of Management but this is not compulsory. Students will be required to analyse, diagnose, design and execute judgements across a broad range of technical or management functions.



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